Fast, Free US Shipping Germination Guarantee
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Fast, Free US Shipping
Germination Guarantee
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How To Claim Replacement Seeds

You qualify for the replacement of seeds if you meet anyone or both conditions below;

  • Seeds that don’t germinate and are covered in our germination guarantee.
  • In case you didn’t receive or partially received the seeds you ordered for

Let’s explore how you qualify and how you can request seed replacements.

Claim Seeds that don’t germinate.

We stand by the quality of our seeds and will thus make it hassle-free to claim replacements.

But, to qualify for the replacements, you need to prove that seeds didn’t germinate because of grower errors.

To prove that, we expect you to follow our germination guide and share with us pictures of seeds that didn’t germinate, plus describe how you germinated your seeds.

If you believe, the seeds were the issue, you are welcome to request a replacement.  Use the form below.

We ship the seeds free on your next order or you pay the courier costs ($10) for us to ship the seeds immediately.

Claim missing seeds

in the unlikely event that we partially fill your order, we’ll send you the missing seeds for free.

To claim your missing seeds email: hello@theseedconnectllc.com

  • If your order is returned to us – usually when the shipping address is invalid – in this case, we’ll ship back your seeds, but, you will cover the new shipping costs.

Use the form below to claim your seeds.

We don’t replace seeds if your situation falls in any one of these situations.

  • You provided the wrong shipping address (and the package is delivered to the wrong address)
  • Your order is marked as delivered on the tracking site. (Keep track of the shipment through the tracking number we provide and know when to expect your shipment to be delivered, especially if you use a shared mailbox)


Claim your seeds here.

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