Return Policy

Due to the nature of our products, all sales are generally final. We cannot accept returns on opened seed packages for quality and safety reasons.

Eligible for refund or replacement

• Damaged in transit — report within 7 days with photos
• Incorrect or missing items — report within 7 days of delivery
• Non-germination covered under our germination guarantee when proper procedures are followed

Not eligible for refund

• Opened seed packages without a valid germination claim
• Free, bonus, BOGO or mystery seeds
• Seeds that were improperly stored
• Change-of-mind purchases
• Packages confirmed delivered by USPS tracking

How to request help

Contact us through our contact page within 7 days of receiving your order. Include your order number, a description of the issue and photos if applicable. Approved replacements or refunds are processed within 3 to 5 business days.